Govern the entire lifecycle of personnel and visitors by automating access policies based on real-time HR and IT data rather than just simple badge swipes.
Physical ID & Access Management
Introducing the Genesys PIAM Solution
Genesys PIAM is built on the Unified Security Platform architecture, not a siloed, legacy access system. It connects HR, IT, access control and visitor management into one assured identity framework.
Core capabilities include:
- Automated provisioning and de-provisioning, delivering an immediate “kill switch” when staff leave or roles change
- Self-service visitor management, reducing front desk workload and improving auditability
- Policy based access orchestration, ensuring permissions follow role, location, clearance and time based rules
- By embedding PIAM directly into the wider Genesys ecosystem, organisations gain a single, authoritative identity layer across their entire estate.
Genesys PIAM becomes the single source of truth for identity. By pulling data directly from HR systems, it eliminates “orphan” badges, outdated permissions and unmanaged credentials - a major cause of insider risk.
Its cyber-physical monitoring adds another layer of protection. Genesys can flag suspicious out of hours activity, detect abnormal access patterns, and isolate compromised hardware or IoT devices before they become a threat.
This is PIAM designed for high-risk environments: unified, automated and cyber- assured.
01
Data Centres
Genesys PIAM solves the colocation challenge by enforcing strict, role based access for third-party engineers. It ensures visiting technicians can only reach the racks and rooms they’re authorised for, with instant de-provisioning the moment their work is complete.
02
Utilities & Energy
Across remote, multi-site estates, Genesys PIAM manages the constant rotation of contractors with automated onboarding, time bound permissions and a clear audit trail. It ensures only the right people access the right assets at the right time, no matter how frequently teams change.
03
Airports & Ports
Genesys PIAM streamlines identity control in high volume environments, managing staff, contractors and airside visitors with precision. By aligning access with operational flow, it helps reduce bottlenecks and supports the commercial goal of moving passengers through security and into duty free faster.
Why PIAM is vital for Critical National Infrastructure
For those managing Critical National Infrastructure (CNI), security is a pragmatic necessity. If a system goes down or a breach occurs at a utility or transport hub, the consequences are often catastrophic, ranging from massive reputational damage to putting lives at risk.
Automated identity management is your strongest defence against the insider threat. By removing the human element from access rights, you drastically reduce the risk of staff collusion or accidental unauthorised access.
An upgrade path for your existing access control system
Genesys provides an upgrade path towards modernised security for your existing infrastructure, protecting your previous investments instead of costly replacement programmes.
This can be achieved because Genesys is not a "walled garden"; it integrates natively with your legacy physical access control systems (PACS). By modernising the software layer while extending the life of your hardware, we provide a cost-effective route to superior situational awareness.
Products
About Genesys by ISM
Genesys provides a complete operational picture by integrating PIAM data with video and intrusion alerts. Our modern UI is built for the next-gen integrator, offering "Apple-like" usability that makes complex security management feel intuitive.
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