Cookies
This Cookie Policy explains how ISM Ltd ("we", "us" or "our") uses cookies and similar technologies when you visit ism-ltd.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by website owners to make websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies".
How we use cookies
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our website to operate — these are referred to as essential or strictly necessary cookies. Other cookies enable us to track and target the interests of our visitors to enhance the experience on our website. Third parties may also serve cookies through our website for analytics and other purposes.
The cookies we use
Essential cookies
These cookies are strictly necessary to provide you with services available through our website. Because they are necessary, they cannot be refused without impacting how our website functions.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| ism_session | Laravel session cookie — maintains your session state as you browse the site. | First-party | Session |
| XSRF-TOKEN | Cross-site request forgery protection — ensures form submissions originate from our website. | First-party | Session |
| Cookie consent | Stores your cookie consent preference so you are not asked again on future visits. | First-party | 1 year |
Analytics cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| _ga | Google Analytics — registers a unique ID used to generate statistical data on how you use the website. | Third-party (Google) | 2 years |
| _ga_* | Google Analytics 4 — persists session state across page requests. | Third-party (Google) | 2 years |
| _gid | Google Analytics — registers a unique ID to identify you within a 24-hour period. | Third-party (Google) | 24 hours |
| _gat | Google Analytics — used to throttle request rate to Google's servers. | Third-party (Google) | 1 minute |
Third-party functional cookies
These cookies are set by third-party services that appear on our pages — such as our embedded contact forms. They enable those services to function correctly.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| ZD-buid / ZD-suid | Zoho Forms — identifies browser and session for embedded form functionality and spam prevention. | Third-party (Zoho) | Session / 1 year |
| iamcsr | Zoho Forms — CSRF protection token for secure form submission. | Third-party (Zoho) | Session |
How to control cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in our cookie banner when you first visit the site.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information:
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will become effective when we post the revised policy on this page. We encourage you to review this page periodically to stay informed about our use of cookies.
Contact us
If you have any questions about our use of cookies, please contact us at ism-uk.com/contact or write to us at the address provided in our Privacy Policy.